👥 Formed a team of 5 people (later expanded to 10+) responsible for change implementation, edge-case handling, feedback collection, bench tracking, and demand forecasting
📊 Provided full transparency on staffing and bench management for top management: created dashboards (bench & utilization, staffing speed, burn-down charts) using Power BI; scheduled weekly syncs with key stakeholders
⚠️ Crisis management actions in the first month:
✅ Updated all bench data
✅Updated employee CVs
✅ Matched all employees on the bench with relevant open positions and conducted interviews
✅ Monitored each case from proposal to assignment on a project
✅ In ~30% of failed interviews, detailed feedback was collected and analyzed. Each case was individually followed up until a successful assignment
✅ Based on this experience, developed a candidate preparation framework: hard skills, soft skills, English level assessment, job requirement analysis. This reduced interview failure rate sixfold—from ~30% to 5%
✅ For every failed candidate, a better-prepared or more experienced one was proposed based on previous feedback. All positions were successfully staffed
⚙️ Based on the results and the approach used, a basic staffing and bench management framework was created, as well as regular CV updates and interview prep processes